Having time for your clients is a important part of growing your business. Your customer needs to know that you want to talk to them and see what their concerns are.
You may also get a sell out of it. Either way they talk to a lot of people (word of mouth) and that can grow or kill your business. What they see with you can be positive or negative.
That brings up one more point, always be careful with the people who are around you, they also can make or break your company. When you are thinking about having a person help you with your business, make sure they represent themselves well with your clients. They will also be representing you and your services with clients.
I took a client out yesterday and she had a lot of great questions. She saw her investments and informed me what she liked and more importantly what she didn't like. I have a lot of great information that will help me understand her needs.
That is what having your business is. When you work for a company and are not in sales then you do not have to deal with clients day to day. When you are in sales like I am then it makes or breaks you. As a salesperson you are the company to that client your talking to!
I also took my property manager and he also was great with the client and helped explain things I didn't know a lot about. That helped my client have more confidence in my service.
Remember in some cases the client pays money to come and see you via travel. So spending time with them is very important. Face to Face is still the best way to sale and communicate with your clients. You can't see facial expressions and body language via phone. That helps you understand their needs and wants with your company
So making sure that you listen to your clients is very important and can make or break you in business. Brett Young Valley Realty Rooftopprofitmax
---
--
Brett young
Owner/ CEO Roof Top Investment
Real Estate Investment
No comments:
Post a Comment